Talk to a person
We are a small team, so messages go straight to someone who can act on them. Expect a reply within one working day.
Help with your account
Sign-in trouble, a class that will not open, a missing recording — anything that is stopping a lesson.
Email ussupport@mynexclass.com
Tutors and institutions
Joining as a tutor, running several tutors under one admin, or anything about the institution plan.
Email ushello@mynexclass.com
Privacy and security
Data requests, deletion requests, or a vulnerability you would like to report responsibly.
Email ussecurity@mynexclass.com
Already signed in?
Ask Hoot, the in-app assistant, first. It answers the common questions about scheduling, time zones, recordings and requests without waiting on email.
Sign in to myNexClass